Exception queue · Yichen Resolve

6 of 6 cases shown · All casesFrozen August snapshot · Views never update a case

PriorityCaseAmountAgeOwnerStatus

HIGH

Bank receipt covers only part of the PSP payoutPARTIAL SETTLEMENT · moderate evidencecase-partial-settlement-005 · Last human event: 2026-08-20 10:12 UTC

EUR 7200.005 daysMaya ChenAwaiting evidence→

HIGH

ERP clearing entry is missing the payout referenceMISSING REFERENCE · moderate evidencecase-missing-reference-001 · Last human event: 2026-08-20 08:29 UTC

EUR 10000.003 daysMaya ChenAwaiting evidence→

HIGH

A same-day debit may reverse an earlier receiptREVERSAL OR REFUND · conflicted evidencecase-reversal-006 · No human event recorded

EUR 940.001 daysUnassignedInvestigating→

MEDIUM

Bank value date falls outside the configured windowTIMING · weak evidencecase-timing-002 · No human event recorded

EUR 4250.002 daysMaya ChenInvestigating→

MEDIUM

Two bank records share the same normalized referenceDUPLICATE · conflicted evidencecase-duplicate-003 · No human event recorded

EUR 1800.001 daysUnassignedOpen→

LOW

Processor fee exceeds the settlement scheduleFEE VARIANCE · strong evidencecase-fee-variance-004 · Last human event: 2026-08-20 09:18 UTC

EUR 325.004 daysMaya ChenResolved→